Mastering Tile Installations: Preventing Failures and Achieving Excellence
Wednesday, October 22, 2025 (12:00 PM - 1:00 PM) (CDT)
Description
Tile installations have the potential to be stunning, long-lasting works of art. However, poor installations can lead to failures, leaving homeowners dissatisfied and seeking alternatives. This presentation explores common issues in shower and exterior tile installations, uncovering the causes of failures and providing actionable strategies to prevent them. Through real-world case studies of successful projects, you'll gain the insights needed to elevate your craft and deliver exceptional results.
Attendees will learn:
- the root causes of tile installation failures and how to avoid them
- tile industry standards, methods, and best practices
- the importance of upfront planning and research
- how a strong network of industry experts, including manufacturers, can help take your skills and business to the next level
Presented by:
Jeremy Sax is the deputy director of the National Tile Contractors Association, where he supports the association’s objectives to enhance industry standards, foster professional growth, and advocate for the tile contracting community.
John Cox, the owner of Cox Tile, Inc., has been a professional tile setter since 1974. Cox Tile is an NTCA Five-Star accredited contractor. His company employs 11 tile tradesman who work in San Antonio and surrounding areas of the high-end residential market. Cox Tile has won several awards for complex tile installations.
Dirk Sullivan is the CEO and founder of Hawthorne Tile in Portland, Oregon. After years in the tiling industry, Dirk made the decision to start his own tile company to meet the demands of homeowners for more complex tile projects that require not only technical but also artistic vision. Hawthorne Tile was the first NTCA Five-Star accredited contractor in the Pacific Northwest.
FREE for NARI members
Continuing Education
Virtual Events